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GHLA AwardPosted January 24th, 2009 at 1:06 pmComments Closed
GHLA Award
Sheraton Atlanta awarded “Outstanding Guest Relations” by the Georgia Hotel and Lodging Association at GHLA’s Stars of the Lodging Industry Celebration. The hotel’s successful implementation of VOC Systems’s Express-WayTM guest feedback system and service was cited as a central reason for the award. Within weeks of the VOC implementation, the property reached new levels of scores across nearly every service metric. Related links follow: